@article {RN267,
	title = {Genre: A useful construct for reseaching online communication for the workplace},
	journal = {Information Design Journal \& Document Design},
	volume = {12},
	number = {2},
	year = {2004},
	pages = {124{\textendash}136},
	issn = {18711138},
	url = {http://proxying.lib.ncsu.edu/index.php?url=http://search.ebscohost.com/login.aspx?direct=true\&db=cms\&AN=15417116\&site=ehost-live\&scope=site},
	author = {Carliner, Saul and Boswood, Timothy}
}
