@inbook {RN270,
	title = {Genre Research in Workplace and Professional Contexts},
	booktitle = {Genre: An Introduction to History, Theory, Research, and Pedagogy},
	year = {2010},
	pages = {132{\textendash}150},
	publisher = {Parlor Press},
	organization = {Parlor Press},
	chapter = {8},
	address = {West Lafayette, IN},
	isbn = {254-8879 (this is the SAN; no ISBN listed)},
	url = {http://wac.colostate.edu/books/bawarshi_reiff/},
	author = {Bawarshi, Anis S. and Reiff, Mary Jo},
	editor = {Bazerman, Charles}
}
