@article {RN76,
	title = {Technical Communication Unbound: Knowledge Work, Social Media, and Emergent Communicative Practices},
	journal = {Technical Communication Quarterly},
	volume = {23},
	number = {1},
	year = {2014},
	pages = {6/21/2015},
	doi = {10.1080/10572252.2014.850843},
	url = {http://www.tandfonline.com/doi/abs/10.1080/10572252.2014.850843},
	author = {Ferro, Toni and Zachry, Mark}
}
