@article {RN10,
	title = {Constructing Usable Documentation: A Study of Communicative Practices and the Early Uses of Mainframe Computing in Industry},
	journal = {Journal of Technical Writing and Communication},
	volume = {31},
	number = {1},
	year = {2001},
	pages = {61-76},
	doi = {10.2190/C8TF-TBAV-FH8U-UU9K},
	author = {Zachry, Mark}
}
