@conference {1122,
	title = {How do People Interact with Structured E-mails in Terms of Genre and Perception?},
	booktitle = {Proceedings of the Conference on Information: Interaction and Impact (I3)},
	year = {2009},
	address = {Aberdeen, Scotland.},
	author = {Clark, Malcolm and Ruthven, Ian and Holt, Patrik O{\textquoteright}Brian}
}
